You are probably reading the title of this blog and wondering what the heck we’re doing bragging about Verizon’s customer service. You might even be wondering if Verizon paid us to write a headline like that. Nope: the truth is, their service is just so good we felt obligated to blog about it. If you’re still feeling confused, don’t worry, I’ll explain. Today, the customer is (rightfully) king because technology has enabled a world in which everyone can hear you […]
Dear friends, It seems like just yesterday I was writing you a Christmas letter for 2012. I recall reflecting on the amazing year that was nearing to a close and wondering how 2013 could possibly top the ride 2012 had been. I’m happy to report that my high expectations were shattered & surpassed. And that, my friend, is thanks to YOU. MPA has always been a company built on relationships. In 2013 those relationships paid off. We launched a national […]
One of our awesome customers came to us with an issue: They work with an outside vendor that requires a .xls file with a specific structure. This was a departure from the structure used for many years prior. The XLS data was being exported from a database on a monthly basis, and restructuring the database was not an option. To solve this problem we created an Excel VBA Script to shift the data one column to the right based on […]
Can you believe we’re already halfway through this year? It’s been a truly great first half here, and I know that I’m looking forward to what the second half of 2013 will bring. Looking back over the past 6 months, I’ve watched our team grow both in size and experience. I’m proud of each one of our team members that offers their dedication to serve our customers & community. We’ve got lots of exciting things planned for the second half of […]
Did you realize that Wednesday, April 24 was Administrative Professionals Day? If not, and you have admin people on your team, you might owe them a card, or a thank you, or a raise for putting up with your forgetfulness! Here at MPA we can’t forget our admin people – Donnie and Amanda. Why? Because they are part of the important fabric of our company. They cheerfully greet the public at the front door, they handle phone calls with ease […]
Our Grand Re-Opening Was a Huge Success! We Want to Say THANK YOU! Thank You! No, Really, THANK YOU! This weekend, we had our GRAND RE-OPENING Celebration. Simply put, the event was unbelievable. We were delighted and shocked by the turn out as we watched people roll in and pack our new offices from 9AM-9PM Friday and Saturday, too! Suffice it to say, our hearts are warmed, our faces are smiling, and we owe gratitude to each and every one […]
Techman Tim explains what a hard drive really is… and why it is important to know what it is! Q: What is a hard dive? A: If we look at the dictionary definition a hard drive is: “a data storage device used for storing and retrieving digital information”. Well, now we get the basic idea of what a hard drive is supposed to do, but what exactly is a “digital storage device”? Let’s break it down a little further. To do that […]