A happy team is a productive team. Our support keeps your team happy. Learn how
THE SPECIFICS
2 hour response window
Onsite support
Remote support
Holistic monitoring of your network, server, & device infrastructure
Identify the best solutions; we like to do things the right way, not the easy way
We view challenges from your perspective; this helps us better understand & evaluate the most meaningful solutions
3 THINGS THAT MAKE MPA STELLAR
1.We are always there when you need us.
2. Your employees know they can get help, anytime, with any technology issue they have. This makes them happier and more productive.
3. No hourly charges for on-site or remote support means we are a true partner that your team will never hesitate to call.
Happy users increase productivity. We keep your users happy with their devices. Learn how
THE SPECIFICS
Help desk services
Windows, Mac, Chromebook, & Linux
Desktop, laptop, & mobile device support
Enrollment in domain & security management
Endpoint management
Endpoint virtualization
Patch management
Virus & Malware removal
END-USER PROJECTS
Desktop installation
Chromebook mass deployment
Malware removal
Google Apps training
Office 365 training
VoIP phone systems
3 THINGS THAT MAKE MPA STELLAR
1. When your technology always works, your team can always work.
2. Elimination of technology frustrations increases productivity.
3. More than just computers –
we support the newest technologies & are always evolving.
WE DESIGN, DEPLOY, & SUPPORT
Lenovo
Dell
Chrome Devices
Apple
VMWare Horizon
The heart of your business technology is your network. We make it safe & reliable. Learn how
THE SPECIFICS
Firewall & network administration
Network monitoring
Wireless
Internet monitoring
Security management
VPN
Cyber security
Network audits
Printer networking
DNS Hosting & Management
NETWORK PROJECTS
Firewall installation
Switch installation
Wireless access point deployment
Data cabling
3 THINGS THAT MAKE MPA STELLAR
1. We take on the risk of securing your network so you can focus on your business.
2. A fast & reliable network improves EVERYTHING in your environment.
3. Our monitoring tracks the performance & security of your network in order to detect any issues before they cause you issue.
WE DESIGN, DEPLOY, & SUPPORT
Ubiquiti
ZyXEL
Whether your servers are cloud based or on-premise, we make sure they are always up, fast, & secure. Learn how
THE SPECIFICS
Physical & virtual
Windows, Linux, & Mac
Server administration
Patch management
Exchange maintenance
Routine server maintenance
Domain management
Hosted in our datacenter or
on-premise
SERVER PROJECTS
Server installation & data migration
Physical to virtual server migration
Server upgrades
3 THINGS THAT MAKE MPA STELLAR
1. Uptime: When your servers are always up, your staff is always working.
2. Performance: High performance means fast, efficient access to your files & applications.
3. We’re not limited to working with on-premise hardware. We can work in the cloud, too!
WE DESIGN, DEPLOY, & SUPPORT
Lenovo
Dell
VMWare ESXi
Microsoft Hyper-V
OpenStack
Network & information security are critical. Need we say more? Learn how
THE SPECIFICS
Unified anti-malware software deployed to all endpoints
Cyber security
Network security
Firewall hardening
Intrusion detection monitoring
Security policy design & implementation
PCI compliance auditing & repair
SECURITY PROJECTS
Group policy security enhancements
Network audit
PCI Compliance auditing
3 THINGS THAT MAKE MPA STELLAR
1. End-to-end security management: Computers, mobile devices, servers, network. Inside or outside of the office, we secure it all.
2. An ounce of prevention is worth a gallon of reaction. No area is this more true than security.
3. We understand not all vulnerabilities are of the digital type. We work with your employees to ensure they are following secure protocols.
WE DESIGN, DEPLOY, & SUPPORT
BitDefender
Data backups are not important, until they are the only thing that’s important. We ensure your backups are ready when you need them most. Learn how
THE SPECIFICS
Real time restoration via virtualization
Backup plan design & setup
On-premise backups
Offsite backups (stored in our Iowa-based MPA Datacenter)
Backup management
Disaster recovery
Backup monitoring
BACKUP PROJECTS
Backup audit
Installation of onsite backup solutions
Disaster recovery simulation
3 THINGS THAT MAKE MPA STELLAR
1. Fast recovery: Need to restore an entire backup? We will have you up & running within minutes.
2. Verifiable backups: Instead of waiting for a backup to fail in order to test it, every backup is verified as soon as completed.
3. Seeing is believing: Want to see how fast we can have you back up? Just allow us to demonstrate.
WE DESIGN, DEPLOY, & SUPPORT
MPA Datacenter
On-premise
Remote replication to other sites
Whether you use software stored in the cloud, web-based or locally, our experts will assist your business in utilizing & optimizing your chosen solutions. Learn how
THE SPECIFICS
Microsoft Office
Quickbooks
Sage
Thomson Reuters
Dentrix
Zendesk
Daffron
SEDC
Milsoft GIS
Autocad
Access
SOFTWARE PROJECTS
Software upgrades
Software installation
Google Apps training
3 THINGS THAT MAKE MPA STELLAR
1. We take the time to not only learn your applications, but also how you use them. This allows us to uncover areas where efficiency can be improved.
2. When your software is always working, your team is always working.
3. Identify and improve performance to save time and money.
WE DESIGN, DEPLOY, & SUPPORT
Oracle
MySQL
MongoDB
Showcase Query
Google Apps
Outlook
Microsoft Exchange
Email encryption…and the list goes on.
We improve your business phone system by utilizing the latest technology, saving you time & money without losing quality or flexibility. Learn how
THE SPECIFICS
Replace your legacy phones with our VoIP Phone Service
Phone system is driven by a REST API, allowing integration with other business applications & powerful telephony automation
VOICE PROJECTS
Replacement of legacy phone system
New VoIP Phone system installation
Design & implementation of IVR & call flows
3 THINGS THAT MAKE MPA STELLAR
1. Not your grandmother’s phone system & PBX – this is the business phone system, evolved.
2. Super easy to use, yet also highly flexible. An API means your phones can now ‘talk’ to your other business applications.
3. Use your office phone line from anywhere…even your iPhone!
WE DESIGN, DEPLOY, & SUPPORT
Yealink
Ubiquiti
Keep your domain registered & up-to-date with MPA. Learn how
THE SPECIFICS
Domain registration & management via www.mpadomains.com
DNS management
Renewals & WHOIS info updates
SSL Certificates
DOMAIN PROJECTS
Migration of DNS hosting to improve website & email stability
Domain registration & renewals
Installation of SSL Certificates
3 THINGS THAT MAKE MPA STELLAR
1. Never let your domain expire again.
2. Extremely reliable DNS hosting independent from your web hosting equates to increased reliability.
3. We manage your domains so you can focus on what matters.
We keep your website updated, secure, & online. Learn how
THE SPECIFICS
Website hosting
CMS (Content Management System) security updates &
on-going maintenance (e.g. WordPress, Joomla, Drupal, etc.)
Content updates, graphic creation, and the website support necessary to keep your website fresh
WEBSITE PROJECTS
Content updates
Security hardening to prevent malware infections
Updating of content management system to the latest version
3 THINGS THAT MAKE MPA STELLAR
1. Need something changed on your website? We will take care of it.
2. We proactively maintain your website, keeping it secure & always up-to-date.
3. No more calling a different provider for every technology service who wants to pass the blame around. Your team has a single point of contact for all your technology needs.
WE DESIGN, DEPLOY, & SUPPORT
WordPress
Joomla
Drupal
WooCommerce
Custom Built Websites
Email is not a luxury; it is a necessity. We make sure your email is always available. Learn how
THE SPECIFICS
On-premise email server management (such as Microsoft Exchange)
Cloud based email management
Email security
Email encryption
Email spam filtering
EMAIL PROJECTS
Migration from on-premise Exchange server to Google Apps
Migration from on-premise Exchange server to Office 365
Migration from any cloud-based email provider to another, or on-premise
3 THINGS THAT MAKE MPA STELLAR
1. We believe email should ALWAYS work & will relentlessly pursue implementation & maintenance of the most reliable system for you.
2. We support all your devices, not just computers.
3. Shared calendars & other collaborative features are all included & supported.
WE DESIGN, DEPLOY, & SUPPORT
Google Apps
Office 365
Microsoft Exchange
Exchange Online Protection
We will be your “virtual” Chief Information Officer (CIO), partnering with your business to assist with strategic IT analysis & management for your organization. Learn how
THE SPECIFICS
Long term technology planning
Technology transition projects
Business continuity planning
Budgeting
Network health & security status reports
vCIO PROJECTS
Help with long-term planning & budget forecasting
Strategizing to determine when & how to make technology investments, based on your organization’s strategic objectives
3 THINGS THAT MAKE MPA STELLAR
1. We work with you to budget all your technology costs & forecast what will be needed in the future.
2. Prevent problems before they arise & avoid unexpected expenses with replacement schedules.
3. Working on rolling out a big software project? Changing
software vendors? Opening a new office? No problem. We will help you plan & implement a technology strategy.
We sell, service, and support all of the technology hardware your organization needs. Learn how
THE SPECIFICS
Servers
Workstations
Laptops
Chrome Devices
Tablets
Software
Firewalls
Switches
Phones
3 THINGS THAT MAKE MPA STELLAR
1. We will be there to support your hardware long-term.
2. Hassle-free warranty. If you ever have an issue we’ll take care of it.
3. We manage everything from warranty expirations to end of life on software.
WE DESIGN, DEPLOY, & SUPPORT
Lenovo
Dell
Microsoft
Apple
VMWare
Ubiquiti
Cisco
StorageCraft
Verizon